Privacy Policy

This Privacy Policy explains how Tipdinosaurhotel collects, uses, discloses, and protects personal data in connection with its website and course-related services. It applies to visitors, registered users, and others who interact with the site.

Policy guidance

This introductory summary highlights the main areas addressed in the policy and directs readers to the related support and governing terms.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
Processing category

How We Use Data

We use personal data to provide and manage accounts, deliver courses, process registrations, communicate with users, maintain site security, monitor performance, troubleshoot technical issues, improve content and functionality, handle enquiries, and meet legal or compliance obligations. We may also use limited data for internal recordkeeping and service administration.

Processing is limited to the operational purposes described in this notice.
Processing category

Service Providers

We may share personal data with hosting providers, analytics services, payment processors, email or messaging providers, course administration tools, and other vendors that support site operations. These parties are expected to use the data only for the services they provide to us and to maintain appropriate confidentiality and security measures.

Service providers receive only the information needed to perform their assigned functions.

Data collection and cookies

How information is collected, used, and managed

This section outlines the categories of personal data collected, where that information comes from, the cookies used across the site, and the controls available to users.

01

Data We Collect

We may collect identifiers such as name or account details, contact information, course registration details, payment-related records where applicable, communications sent to us, and technical data such as device type, browser information, log data, and usage activity. Where users submit assessments, feedback, or support requests, we process the information included in those submissions.

The categories of data collected depend on how users interact with the site and its course features.
02

How We Collect Data

We receive personal data from users when they create an account, enrol in a course, complete forms, contact us, or otherwise interact with the site. We also collect certain data automatically through system logs, cookies, and similar technologies, and we may receive limited information from service providers that support site operation, payment handling, or analytics.

Some information is provided directly by users, while other information is created during normal site use.
03

Types of Cookies

We may use essential cookies to enable core site functions, preference cookies to remember settings, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent, depending on their purpose. Similar technologies may also be used for security, performance, and basic usage measurement.

Different cookies serve different operational and analytical functions.
04

Cookie Controls

We use standard browser cookies and similar technologies to support site operation, remember preferences, measure traffic, and improve content delivery. Users may block or delete cookies through browser settings, but some site functions may not work properly if essential cookies are disabled. Where required, we may present additional controls for non-essential cookies.

Cookie settings can usually be adjusted through the browser or device used to access the site.
User Rights

Your Rights

Subject to legal limits, users may request access to their personal data, correction of inaccurate information, deletion of certain data, or restriction of particular processing activities. Users may also object to some processing where that right applies, and may ask for clarification about how their data is handled.

Available rights may vary depending on the nature of the request and applicable law.
Requests

How to Make a Request

To help us process a request, users should provide enough information to identify the relevant records and describe the issue clearly. We may decline or limit a request where the law permits, where the request would affect the rights of others, or where we need to retain information for legitimate operational or legal reasons.

Requests are reviewed before action is taken to confirm identity and protect account security.
Data Retention

Data Retention

Retention periods depend on the type of data, the reason it was collected, and any legal, accounting, or operational requirements. When data is no longer needed, we delete it, anonymise it, or restrict access where deletion is not immediately possible.

We keep data only for as long as needed for the stated purpose or to meet legal obligations.
Policy Updates

Policy Changes

When we make material changes, we will update the policy on the site and may provide additional notice where appropriate. The revised version applies from the stated effective date, and continued use of the site after that date indicates awareness of the updated terms.

We may revise this policy to reflect changes in our practices or legal requirements.
Privacy Office

Contact Information

Email contact
Telephone contact
+65 3589 1814
Postal address
30, Labrador Villa Rd, Singapore, SG
Privacy enquiries